Nityo Infotech Corporation
Pittsburgh, PA
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Job Description :
Job Title : MS Dynamics CRM Functional Analyst
Location : Renton, WA
Job Type: Full time


Relevant Experience (Yrs) : 8+ Years of IT; 5+ as MS Dynamics CRM Functional experience
Technical/Functional Skills : Implement and deploy Microsoft Dynamics CRM
Understand CRM processes (marketing, sales and customer service) to identify opportunities for customers to move processes on CRM
Gather and understand client functional requirements
Write spec/requirements for the software
Experience in creating complex design around organization, roles and security of CRM system.
Setup & Configure the application to meet a client’s requirements using the Microsoft Dynamics CRM Customization Tool, Workflow Tool, or SDK
Understand the functional capabilities and limitations for out of the box functionality as well as custom code
Design business processes and data flows between CRM applications and other applications
Develop high level project work plans
Lead CRM functional discussions with clients
Provide training to users

Education and Experience

4 year degree in computer science, engineering, business, MIS or equivalent
5+ years of experience implementing Microsoft Dynamics CRM is required
Experience with Dynamics CRM 2015 is required and preferred if have hands on experience with 2016
Preferred to have CRM mobility experience


Required Skills

Architect / design CRM system, related customizations, portals, and reports
Functional specifications documentation
Data migration and integration mappings
Hands-on knowledge of CRM SDK and Developers Toolkit
CRM forms, screens, views, workflows and reports development


Work Location : Renton, WA
             

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