Contact Center Lead (Cisco UCCE, VoIP)

Newport Beach, CA Newport Beach CA 92663

Date : Jun-28-17

Contact Center Lead (Cisco UCCE, VoIP)

Newport Beach, CA

Jun-28-17

Work Authorization

US Citizen
GC
H1B
GC EAD

Preferred Employment

Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire

Job Details

Experience

:

Architect, Senior

Rate/Salary ($)

:

DOE

Duration

:

6 Months

Sp. Area

:

Sys Admin, IDM, Cyber, Sec OPS

Sp. Skills

:

Cisco Admin, Cisco Networking

Consulting / Contract

Required Skills :

Cisco UCCE, Contact Center Applications, VoIP

Preferred Skills :

Domain :

IT/Software

Work Authorization

US Citizen
GC
GC EAD
H1B

Preferred Employment

Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire

Job Details

Experience

:

Architect, Senior

Rate/Salary ($)

:

DOE

Duration

:

6 Months

Sp. Area

:

Sys Admin, IDM, Cyber, Sec OPS

Sp. Skills

:

Cisco Admin, Cisco Networking

Consulting / Contract

Required Skills :

Cisco UCCE, Contact Center Applications, VoIP

Preferred Skills :

Domain : IT/Software

Apply Now

VedaInfo.Inc
Torrance, CA
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Job Description :

Description:
Coordinate with Client’s IT and Business Teams to Ensure Availability of Contact Center Applications in Production Environment by resolving Incident or Problem Tickets Raised.
Validate Fixes provided by Vendors in lower Environment before applying them to Production. Coordinate with Applicable Teams to Provide Root Cause Analysis for any Issues Reported.
Coordinate with Product Vendor during Installation, Configuration and Integration of Contact Center Applications

Must Have Skills
Cisco UCCE
Contact Center Applications
VoIP Technology

Responsibilities:
Production Support in Cisco UCCE Environment
Work along with Multiple Vendor Teams to Support the Cisco VoIP Setup
Provide Assistance to Client Manager in Ensuring the Client Environment is Up and Running

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