Job Description :
CMTS Support Engineer(CMTS/ DOCSIS)
Denver, CO
Duration: 12 months
The position requires strong technical skills working knowledge CMTS/ DOCSIS
ESSENTIAL FUNCTIONS OF THE POSITION:
Responsible for testing, evaluation, integration and configuration of DOCSIS platforms.
Ability to accomplish activities related to system design, equipment configuration and installation, integration, testing and service validation prior to commercial deployment.
Develop documentation related to design and proper configuration of system components.
Troubleshoot and analyze transport, networking and software configurations.
Has ability to transfer knowledge to division and field engineering personnel as necessary to insure the timely deployment of new technology.
Thorough understanding of cable modem technologies including the DOCSIS standards, CMTS (Cable Modem Termination Systems) and cable provider head end configurations
Understanding of those services required for CMTS operation including DHCP, ToD (Time of Day), TFTP, and DNS
Knowledge of legacy cable video systems and architectures
Proven ability to analyze system issues, identify appropriate fixes and leverage external teams to improve/fix the system
Ability to understand current and future product needs and customer expectations
Expert understanding of LAN/WAN topology, network protocols (TCP/IP, FTP, NFS), switches and firewalls
Experience activating/maintaining CPE per the DOCSIS, PacketCable, and SNMP specifications
Experience with configuration of CPE using the TR-069 and related specifications
Expert comprehension of the DHCP, DNS, SNMP, and TFTP protocols