Job Description :
Technician, Network Operations
Location: O’Fallon, MO
Duration: 12 Months
Note
Looking for production control, mainframe background
Hours: Wed, Thurs, Friday 6pm- 6am, Every other Saturday 6pm-6am
Description:
Overview
- Globally partnering with our Customers to deliver world class technical support for client infrastructures and applications, enabling growth, diversification and new business generation.
- Provide 24x7x365 technical operations support for client global infrastructure; with focus on minimizing impact to Customers and internal users.
- Monitor the infrastructure, and be a key stakeholder in client Incident and Change Management processes.
- Regularly perform data analysis to determine client performance and identify areas of improvement.
Role
- Execute Incident, Change, and Problem Management processes.
- Perform effective vendor management techniques to ensure forward-progress managed Incidents.
- Monitor the performance of traffic, systems, and central site processing, addressing anomalies detected.
- Conduct quarterly Release and patch rollout for European authorization system
- Route central site and customer traffic as necessary to minimize downtime and impact to the brand and business.
All about Candidate
- Associate’s Degree or equivalent work experience
- Broad knowledge of routing, switching, tunneling, and Multiprotocol Label Switching (MPLS
- Demonstrates the ability to function in 2 of the following disciplines: UNIX, Mainframe, Production Control, File Transfer, Single-Message, Dual-Message, or Network), and has intermediate-level understanding in at least 1 area.
- Basic UNIX scripting and tool monitoring, JCL, MVS, batch scheduling, knowledge of tandem technology.
- Effective problem and troubleshooting skills.
- Effective written and verbal communication skills.
- Effective organization skills.
- Effective interpersonal skills.