Job Description :
Desktop Support Engineer
Please review this requirement and if interested email your updated resume in a word document with your current location, availability and hourly pay rate expectations to
Hourly pay rate of $18 per hour W2
Desktop Support Engineer Job Details
Provide professional assistance to internal and external customers having hardware- and software-related problems with their supported desktop, laptop or peripherals. Able to resolve local area networking issues to ensure connectivity to the Corporate network, and work with the Infrastructure and Messaging teams as necessary to resolve incidents. Support is provided in a timely manner in accordance to published SLAs while maintaining a high level of customer satisfactions
Desktop Support Engineer Requirements
Strong customer service skills
Reliability and a strong sense of responsibility
Ability to work independently and take ownership
Solid technical and analytical skills required
Ability to troubleshoot, support, and repair software and hardware for desktop and laptop computers
Knowledge of supported Microsoft Windows operating systems
Experience with Active Directory administration
Knowledge of installation, configuration, use and troubleshooting techniques of supported versions of Microsoft Office
Strong interpersonal skills in dealing with a wide range of customers with varying computer abilities
Experience troubleshooting intermediate complex local area network (LAN) and VPN connectivity issues
Desktop Support Engineer Start Date
ASAP
Desktop Support Engineer Assignment Length
3+ months
"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."