Job Description :
Hi,
Greetings From Global It Family
We have immediate requirement with one of our direct client!
Job Details:
Requisition ID RQS 2017-9642
Role : Help Desk Support I
Duration 06/01/2017 - 06/30/2018
Location : Denver , Colorado
Description:
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate''s degree in a related area and at least 1 year or equivalent experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.