Job Description :
TITLE: Sr. Support Engineer
LOCATION: Hoboken, NJ, United States
Permanent

Overview

Looking for Functional Expert at onsite, Hoboken, New Jersey, US in testing complex and multiple applications integrated systems with Oracle Ebiz Financial modules and Oracle Revenue Management & Billing(RMB Should have in depth knowledge of Ebiz and RMB.
Job Responsibilities
Experience in Support function of Oracle Financials and RMB Application
Attend Tickets logged by users with SLA targets
Experience in integration handling Ebiz with other applications
Coordinate with the BAs and the development team, with requirement
Coordinate with SMEs with user related issues
Experience in attending defect triage sessions with testers and developers and putting forward a case
Experience to handle the client’s expectations.

Personal Attribute
Ability to work with different teams, and locations, building consensus and assisting others
Excellent interpersonal skills, including oral/written communication & influencing skills
Good analytical, diagnostic and creative problem solving skills.
             

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