Job Description :
Required
Experience of providing Tier-1 support to pharma manufacturing/packaging solutions.
Excellent problem solving and analytical skills
Ability to troubleshoot software/hardware issues and provide timely resolution.
Excellent understanding of Incident and Change management tools and processes
Excellent analytical, organizational, team and project management skills
Excellent written/verbal communication skills
Strong documentation skills – should have experience of writing requirement specifications, design documents, test summary reports etc.
Good understanding of writing and executing validation plans, I/Q, OQ, PQ process
Strong understanding of software development lifecycle and maintenance plans
Experience of working in a support role/organization
Understanding of SQL server databases, Sharepoint, Visual Basic
Understanding of GMP process, GMP systems used in Pharma


Client : Nityo Infotech