Job Description :
Job Description:
Must have at least 5 years’ hands-on working experience; installing, administering, supporting and maintaining HP Universal Discovery uCMDB 10.x on Window platform
Must have at least 5 years hands-on working experience with Data Flow probe, agent and agentless discovery for Windows, Linux, Storage Array and Network devices and systems hardware and software, VCenter discovery, database and network second layer discovery.
Must have custom discovery/scan configuration knowledge
Knowledge of federated data structures and experience with architecting and supporting uCMDB federations and integrations with HP tools and ServiceNow.
Linux and Windows systems administration tasks required for UD agents installation, remote access, RDP, SSH and S/FTP
Very nice to have Radia Client Automation 7.9 or 9.2 Administration experience

Overview of Role:
An exciting opportunity to join senior technology team responsible for global service management implementation and support. This is a senior technical position interfacing with developments dept, QA dept and Operations. Essential technical tools for success will be working experience in the following:
HP Universal Discovery and uCMDB ver 10.x
Radia Client Automation Enterprise.

The candidate will be focused on IT infrastructure discovery/scan and service modeling (Software: OS Linux/Windows, databases Oracle/SQL/Mongo, branded software, custom in house applications, Hardware: servers, workstations/desktops, network devices, storage devices internal/external, and network devices and second layer discovery) and Release deployment and distribution through Radia Client Automation Enterprise projects. And day-to-day implementation and support of HP Universal Discovery and uCMDB ver 10.x and its integrations with HP Omi and ServiceNow. This position requires flexibility to work on weekend scheduled changes and support

Principal Responsibilities & Accountabilities:
Support, maintain, upgrade and Administer HP Universal Discovery and uCMDB ver 10.x software infrastructure in an enterprise global environment.
Create standard and custom software and hardware discovery patterns and scan files
Maintain and administer CI’s relationships discovery and logical topologies
Work with developments to understand how the custom applications can be discovered and scanned for versions and patch levels.
Configure uCMDB server, Data Flow Probes and Configuration Manager.
Configure the discovery jobs to run only during the maintenance window on Saturdays
Configure integration with HP Omi and HP NNM
Configure Service Modeling.
Generate adhoc reports from uCMDB.
Assist in Radia Client Automation technical support
Perform programming/scripting/packaging functions for example (software install/uninstall/Repair/Verify/Upgrade/Sync)
Experience with MSI and RPM software packaging and Radia packaging custom options
Address open issues with the vendor until resolution.
Work closely with development and QA team to help them create test cases for UD discovery/scan files and provide application specification to allow successful discovery
Schedule and conduct training sessions for Operations, QA and developments teams how to use uCMDB web interface.
Understand software development lifecycle methodology
Create user guides and supporting technical documents
Work with system management team to setup proper monitoring for HP Universal Discovery/uCMDB infrastructure
Willing to learn new technology tools and applications for example ServiceNow integration and development.
Flexibility for off hours on-call support and weekend scheduled changes
Follow the company’s change management process

Competencies:
Excellent communication and interpersonal skills
Excellent organizational and time management skills
Must be the subject matter expert on discovery functions (standard and custom)
Strong analytical and problem solving skills
Ability to work in a team environment and/or as an individual contributor as needed.

Professional/Technical Skills:
Must have at least 5 years’ hands-on working experience; building, administering, supporting and maintaining HP Universal Discovery uCMDB 10.x on Window platform
Must have at least 5 years hands-op working experience with Data Flow probe, agent and agentless discovery
Must have custom discovery/scan configuration skills
Knowledge of federated data structures and experience with architecting and supporting uCMDB federations and custom integrations with ServiceNow
Nice to have Perl, patch and Rex scripting.
Linux and Windows systems administration tasks
Basic knowledge of SQL select statements and database views
General understanding of system hardware and network technology
General understanding of ITIL best practice

Qualifications & Experience
Bachelor degree of Computer Science, Engineering is or equivalent certificate and experience
             

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