Job Description :
* Direct Client*
There will be a phone screen and then onsite interview.
Financial Industry or Banking Industry Experience is a Plus
5 Years of experience in Technical Writing.
Education/Experience
o Bachelor degree required
o 6+ years customer service related experience required
Responsibility level
o Exercises independent judgment with minimal direction from supervisor
Skills
o Verbal and written communication skills, problem solving skills, customer service and interpersonal skills (Required)
o Expert ability to work independently and manage one’s time (Required)
o Expert mentoring skills necessary to provide support and constructive performance feedback (Required)
o Expert knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
o Expert knowledge of media production, communication and dissemination techniques and methods (Required)
o Expert knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects
Major Job Duties and Responsibilities:
o Review and approve material for standards regarding order, clarity, conciseness, style and terminology
o Review and approve edits or changes made to material prepared by other writers or establishment personnel
o Confer with client to establish technical specifications and to determine subject material to be developed for publication
o Review published materials and recommend revisions or changes in scope, format, content and methods of reproduction and binding
o Interview production and engineering personnel and read journals and other material to become familiar with product technologies and production methods