Job Description :
Hi,
I have an immediate role as Networking with Contact Center Media Server & Gateway. I had gone through your profile and believe that would be a perfect fit for this role. Below are job details. If interested please send updated resume, rate and contact details…
Role: Networking with Contact Center Media Server & Gateway
Work Location & Address: Houston, TX
Contract duration (in months): 6 Months
Must Have Skills (Top 3 technical skills only)
1. AppDynamics 2. Dynatrace 3. Application performance monitoring 3. SAAS Detailed Job Description:
Client is migrating from Dynatrace to AppDynamics.
Must be proficient in application performance monitoring.
Certification in Asset Health Monitoring platforms (Solarwinds, Splunk>, AppDynamics, or related) preferred Configuration and Operational Management Experience with PtP / PtMP Radio / 2.4 / 5GHz Mesh Radio Systems (Tropos/Redline/Cambium/Cisco) Provides Subject Matter Expertise (SME) to support teams to resolve priority issues, implement complex changes or to complete complex requests Provides Subject Matter Expertise (SME) to support projects. Guides and coaches Technology Technicians across the sub function Provides back up coverage to the Supervisor during times of absence Previous experience in operational support of mission critical services in large scale environments, Provide 24x7 (as required) technical support and response to all support queries internal and external, responsible for managing incidents to resolution Desired years of experience*: 3 to 5 Education/ Certifications (Required):
Bachelor’s degree in Information Technology, Business or related discipline - OR related discipline or equivalent IT/OT experience ITIL Certification preferred but not essential Certification in Asset Health Monitoring platforms (Solarwinds, Splunk>, AppDynamics, or related) preferred but not essential Top 3 responsibilities you would expect the Subcon to shoulder and execute*:
1. AppDynamics set-up (SAAS)
2. Setup monitoring and dashboards
3. Migrate existing Dynatrace apps to AppDynamics apps. (Infosys team supports those Dynatrace apps) 4. Help as consultant and technical lead on setting up AppDynamics Will the candidate be client facing and/or working with business users? Client Facing Interview Process (Is face to face required Yes (An interaction to see the attitude of a person) | Client may call for face to face interview Any additional information you would like to share about the project specs/ nature of work: Must be able to do a face to face interview if requested.