Job Description :
POSITION RESPONSIBILITIES
Assists in formulating and defining system scope and objectives through best practice research and fact-finding, combined with knowledge of applicable business systems and industry requirements.
Responsible for planning, estimating, and tracking work deliverables.
Works with others to develop and/or modify processes to resolve simple business problems by using IT solutions, includes analysis of business and user needs, documenting business requirements and translating business requirements into functional requirements.
Supports design, build and test planning phases for smaller scope enhancements.
Documentation - Processes, Governance, team policies/procedures
With direction provides assistance in evaluating technology alternatives by performing requested data collection and/or analysis.
Applies relevant new information technology products/services to business projects and analysis. Supports users, production activities and training/ business procedural development.
May utilize requirement management tools like Quality Center as an example.
Experience with Microsoft Office Products (Excel, Word and Visio)
Ability to write functional requirements for application changes
Support the Marketing Department to ensure successful implementations
Assist with Enterprise Initiatives / Admin support (research, test, etc - Salesforce
EDUCATION AND EXPERIENCE
Bachelors Degree or equivalent experience in a directly related field
Proven communication and problem solving skills, detail-orientated
Proven technical proficiency and desktop computing skills
Minimum 2 years of business analysis with systems implementation experience (Software Development Lifecycle)
Minimum 2 years of systems and data integration experience
Excellent written and verbal communication skills
Ability to configure applications, create custom reports, understand relational databases, and communicate these aspects effectively to the business owners
Technical Skills:
Proficient in Microsoft Office (Word, Excel, Access, PowerPoint, etc
Microsoft Visio
SharePoint (Nice to Have)
Salesforce CRM experience (Nice to Have)
Strong experience with Visio and PowerPoint a plus
Related Skills:
Excellent interpersonal, communication, and organizational skills.
Excellent documentation skills and attention to detail to draft complex and complete business requirements and workflows.
The ability to simplify complex workflows and concepts for presentation purposes.
Excellent written and verbal communication skills - Communicates efficiently and effectively; knows when and what to communicate, esp. w/mgmt.
Demonstrated ability to lead and work with cross functional teams including senior level individuals.
Must be able to thrive in a fast-paced, rapidly evolving environment with varying priorities, based on a team building culture.
Critical Skills
we have identified the following critical skills which are key to success in our culture:
Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.