Job Description :
We are from SRI TECH Solutions , a fast growing IT staffing and solutions firm in Tampa, FL area looking for an SAP CAMS Functional Consultant for our Customer in Tallahassee, FL. If you are actively looking a new opportunity please respond back to me with your updated resume.
Position: SAP CAMS Functional Consultant
Duration: 10 months
Location: Tallahassee, FL
Job Description:
Scope of Work
The CAMS System is operated and maintained using an integrated team approach, consisting of the Child Support Program Enterprise System Support Process (ESSP), the Department’s Information Services Program (ISP), and staff augmentation contractors. The selected consultant will augment current program resources and
provide functional assistance consulting services in support of the operations and maintenance of CAMS. Responsibilities relevant to the single position include but are not limited to:
Assist in the periodic review and revision of the Operations and Maintenance sections of the CAMS
Enterprise Project Plan. Provide opinions and guidance to the CAMS Project Manager.
Use the Project Portfolio Management (PPM) tool to record time and progress reporting.
Assist in the development of project plans.
Manage incidents using the SM9 tool.
Perform a preliminary impact assessment of any support requests and provide an impact analysis that covers impact to cost, resources, hardware, software, schedule, and any downstream impact to other IT systems, projects or programs as requested.
Provide opinion on potential and proposed changes to CAMS by the Department. This may include options and suggestions for alternatives as well as an impact analysis that covers impact to cost, resources, hardware, software, schedule, and any downstream impact to other IT systems, projects or programs.
Attend meetings related to CAMS Operations and Management and any CAMS related modifications or enhancements. Schedule and lead meetings and provide agendas, presentations, minutes; issue decision papers.
Provide reports or opinions as directed by the CAMS Project Manager, team lead or designee; prepare responses to State and Federal agency inquiries.
Prepare formal or informal status reports including supporting documentation as needed; prepare materials for interagency, state, and federal audits and other systems reviews.
Assist program staff as needed to analyze trends and cause/effect relationships associated with child support program performance, including analysis and dissemination of data related information such as performance accountability measurements (PAMS) and federal reporting.
Assist in determining the problem and resolve 2nd level requests; complete break-fix resolution and root cause analysis support to address CAMS application problems.
Assist in the proactive management of systems and hardware. Root cause analysis and resolution plan implementation. Identify fixes that require code modification/enhancement to correct operational deficiencies.
Assist in the planning, preparation and release of major and minor updates (e.g., hotpacks and version releases) to existing software and installation of new software.
Assist in requirements documentation and requirements traceability.
Assist in control and management of software and IT hardware.
Assist in the development and critical review of appropriate work flows, forms, and design documents that describe proposed and/or implemented system functionality.
Monitor Batch as required; assist in the resolution of software and batch processing aborts and abnormal ends; assist in correcting issues that prevent timely and complete batch processing. Recommend code revisions. Assist external partners in correcting file irregularities that prevent batch processing.
Assist technical staff in maintaining existing code, resolution of test discrepancies/defects, production system problem analysis and software modification, resolution of software aborts, performance tuning of code through revised design structures or actual code modifications.
Assist technical staff in maintaining system databases; work with staff to determine programming or structural changes needed to fix errors, increase database or system efficiency or performance; review databases and tables to ensure that data is accurately processed and stored.
Assist in the maintenance of system interfaces to ensure data is flowing in-bound and out-bound with external partners. Identify errors causing data transfer problems and work with staff to correct them.
Identify and remove corrupt data transferred into CAMS due to an interface malfunction.
Perform routine system tests to determine if operational problems exist. Analyze identified problems for root cause and options for resolution.
Resolve test deficiencies for new functionality, code changes, new configurations or new/upgraded software installed and integrated into the CAMS Production environment to ensure full system functionality.
Develop functional specifications to document system changes and enhancements; correct minor errors identified in current system documentation; review and provide analysis on functional and technical specifications.
Research SAP documentation to identify fixes for potential and reported problems and to increase system efficiency.
Make approved changes to existing software using configuration to allow for full functionality of the system without errors or system slowdown.
Assists in conducting tests for new functionality, code changes, new configurations or new/upgraded software installed and integrated into the CAMS Production environment to ensure full system functionality
Assist in review and modification of system access procedures for Department staff, external partners and contractors; ensure that all procedures are followed to maintain the integrity and security of the system and data.
Assist in the development, testing, and maintenance of user roles and other system access profiles.
Transfer of project information to Department staff and other Operation and Maintenance partners, including communication and documentation of specific skills and unique knowledge required to operate, maintain and enhance the CAMS system; provide and participate in knowledge share; mentor Department staff.
Update training documents to reflect changes.
Minimum Experience and Knowledge Required:
Three (3) to five (5) years of experience in multiple modules of SAP
Functional SAP experience is required
Experience in requirements development and system design
Knowledge of ERP applications or object oriented analysis and design
Knowledge of the SAP architecture
Knowledge of Data Analysis
Three (3) years experience in planning, leading and coordinating projects
Desired Experience and Knowledge:
Knowledgeable in the functional and business process areas of CSP
Experience in ad hoc reporting, query and data collecting,
Experience with CAMS
Experience in analyzing and evaluating data to provide recommendations and problem solve.
Excellent troubleshooting skills
Excellent interpersonal and communication skills
Detail-oriented, multi-tasking, self-directed, with the ability to prioritize tasks
Ability to work with customers and to translate requirements into functional and technical design
Research and investigate problems and develop viable solutions; report findings/recommendations clearly and effectively to team
Education/Certifications:
Must have earned a Bachelor’s Degree in Computer Science, Management Information Systems (MIS), or other related field or equivalent work experience of one (1) year system’s experience for each year of education; or one (1) year of data management experience for each year of education.
PMI or PMP certification desired but not required.
Consultant Responsibilities
The consultant shall formally meet with the ESSP Process Manager, CSP Contract Manager and/or designated project management staff to discuss the status of current assignments and assigning of new tasks and to address any concerns on a bi-weekly basis, as appropriate, on a day of mutual choosing.
The consultant shall maintain a daily log of activities worked to include begin and end times. Activities must correlate to specific contract job duties for the position.
The consultant shall communicate with the ESSP Process Manager and CSP Contract Manager in writing about any concerns or information of relative significance.
The consultant shall develop briefing papers, issue papers, and other management papers and presentations (i.e., utilizing Microsoft Office products), when required.
The consultant shall attend scheduled or impromptu meetings as requested by the ESSP Process Manager and/or CSP Contract Manager.
The consultant shall respond to DOR inquiries and requests in a timely manner or by the next business day.
The consultant shall provide assigned work effort results to the ESSP Process Manager, other designated Child Support Program staff, or as directed.
Upon request, the selected consultant shall complete training as assigned by the Department within the specified timeframe.
The consultant shall notify the ESSP Process Manager or a designated ESSP team lead, in writing, prior to an extended leave of absence from the DOR.
The consultant shall complete all assignments as directed, within specified timeframes in a satisfactory manner as determined by the ESSP Process Manager and/or other designated Child Support Program staff