Job Description :
Retail Hardware Engineer

Location is Ann Arbor, MI

Phone then in-person

Projects:

Minimum Requirements:

3+ years of hardware and/or software project support experience
Expertise and experience with hardware integration into production systems
for some of the following:

o Printers
o Mobile Devices
o Kiosk
o Thin Client

Experience in Windows or other operating system support within production
environments

Takes pride in accuracy and timeliness of work while appreciating
feedback, discussion, and iteration
Possess a positive, progressive attitude with willingness to learn new
technology
Ability to travel 5%

Nice to have:

Experience with POS and/or retail systems

Job Description:

The Analyst - Retail Hardware Integration works within the Global IT Store
Ops group and cross-functionally with Client groups that both create and
leverage retail technology. They have responsibility or involvement in all
phases of hardware lifecycle involved in Point of Sale and other core

Domino''s store functions. This includes, but is not limited to:

* Execute discovery activities for new hardware implementations or
existing hardware integrations

* Research and vet implications around lifecycle, support, and
maintenance of hardware solutions

* Produce post-research demos, trials, and proof of concepts for peer
IT groups

* Document technical requirements and technical constraints of
potential new technologies

* Provide technical expertise and/or training for existing or newly
implemented hardware to QA, Ops, and Support teams

* Partner with Operations, Support, and QA groups to ensure
consideration of existing processes for new initiatives
* Participate in continuous improvement frameworks for store
technologies

* Assist in the integration of Internationally required hardware into
POS systems

* Engage 3rd party vendors as needed

* Escalate product issues to management teams and/or project teams for
prioritization
             

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