Job Description :
Role: SAP Solution Manager
Location: Redmond, WA
Duration: 12 Months
Responsibilities:
Experience in SAP Solution Manager functional consultant
Candidate must have worked on SAP Solution Manager 7.01 and 7.1 versions and have good idea of the new features in 7.2
Experience is configuring business process monitoring and analytics
Configuring : Monitoring of systems, technical scenarios and end user experience
Experience in application lifecycle management, IT Service management, IT portfolio and project management
Experience of System Preparation Basic configuration Managed system configuration
Candidate must have experience in installation, configuration, and upgrade experience in SAP SOLMAN
Experience on Root Cause analysis
Strong Prior experience working in Run SAP like a Factory approach of Solution Manager with knowledge of setting up Operations Control Center, Innovation Control Center
Able to do configuration all the deliverables through solution manager at each phase of project.
upload template doc & other docs via solution manager
facilitates business process modeling
Basic Configuration-Activate Charm Services
Activate Integration with Change Request Management
Business Process Monitoring
The SAP Team at Microsoft is responsible for a showcase implementation of SAP R/3 on Microsoft Windows, SQL Server, and Exchange.
This is an exciting opportunity for candidates with expertise in SAP and Microsoft technologies.
As an independent contributor, the successful candidate will deliver projects and support on the Sales and Distribution (SD) & Materials Management (MM) modules.
Responsibilities:
Deliver excellent SAP service and support to internal customers in Microsoft
Analyze and solve reported issues and bugs, work with SAP or escalate where appropriate, track and monitor status of issues to meet all service level agreements
Communicate causes, solutions and other additional information to impacted customer groups, SAP project teams and other non-SAP IT support groups
Implement bug fixes to resolve issues without compromising the stability of the system nor impacting a worldwide round-the-clock user group
Work closely with other functional groups such as BASIS team to resolve cross functional issues
Effectively communicate technical issues in a clear and non-technical manner to the business users
Facilitate SAP quarterly release process - by which new functionalities and system changes are applied systematically to the production system. Duties include thorough review and understanding of business requirements; review and approval of technical specification documents, SAP configuration and technical changes; review and participation in test planning and execution; and post production support of these changes
Balance the need to implement realistic, stable and practical changes to the SAP production environment while still meeting new and complex business requirements and objectives of other IT groups
Develop strong collaborative relationships with Business Unit implementation teams, ABAP development team and BASIS team to analyze, configure and deliver solutions to the business
Work on new projects to bring new business streams on-board Microsoft SAP system
Take initiative to identify and execute projects to enhance the system and increase its supportability and performance. Execute operational change requests to reduce repeated support issues and other manual support tasks.