Job Description :
Direct End Client: Washington Metropolitan Area Transit Authority''s (WMATA)
Job Title: Imaging Technician -Level 2
Duration: 12+Months
Start Date: ASAP
Location: Washington DC
Position Type: Contract
Interview Type: Phone/ Skype/ In-person
Requirement ID: WMT_SCCM784_DC
Description:
The Washington Metropolitan Area Transit Authority''s (WMATA) Department of Information Technology (IT
Responsibilities:
Responsible for maintaining, configuring, and upgrading computer systems.
Meet or exceed departmental metrics as established over time.
Install and test computer equipment including, but not limited to, desktops, laptops, monitors, memory chips, cabling, and accessories
Imaging PCs via SCCM at a rate of 3040 machines per day
Deploy software via SCCM
Track inventory and complete assigned checklists
Provide regular reports on status of open/closed tickets
Install, upgrade/configure new computers and other IT equipment
Basic troubleshooting
Required Skills:
Experience in providing technical support for PC
s and local area network preferred. Three + years working in a Windows networking environment.
PC hardware knowledge with the ability to troubleshoot hardware issues and experience
Firm understanding and experience with general TCP/IP connectivity issues in a
LAN/WAN/VPN/Internet environment.
Proficiency with both using and maintaining MS Office suites.
Experience using SCCM or other related imaging software.
Ability to clearly and concisely communicate technical information to non-technical users.
Ability to discuss and diagnose problems with computer hardware/software with remote users.
Excellent troubleshooting and analytical skills.
Organizational and multi-tasking skills.
Very good interpersonal, writing, presentation skills
Ability to work independently with general supervision.
V Group Inc. is an IT Services company which supplies IT staffing, project management, and delivery services in software, network, help desk and all IT areas. Our primary focus is the public sector including state and federal contracts. We have multiple awards/ contracts with the following states: AR, CA, DE, FL, GA, IL, KY, MD, ME, MI, NC, NJ, NY, OH, OR, PA, SC, TX, VA, and WA. If you are considering applying for a position with V Group, or in partnering with us on a position, please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant.
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