Job Title: Technical Engagement Manager
Location: Remote
Duration: Long Term Contract
Job Description:
The department is seeking a seasoned Technical Engagement Manager to manage two complex and highly visible initiatives: an agency transition from Google Suite to Microsoft 365 and a data warehouse migration. These efforts will include managing multiple external vendors, and internal stakeholders. The role is accountable for the successful migration within a confined business scope, budget, and identified timeline.
Specific to Google to Microsoft 365, this project consists of transitioning the agency’s approximately 800 Google users to Microsoft. This includes working with the infrastructure teams and business teams to ensure a successful transition of mail and content migration.
Specific to the Data Warehouse move, the project consists of relocating the Data Warehouse infrastructure, including on-premises SQL servers and file servers. Integration services packages will need to be converted to Azure Data Factory pipelines that move data from source locations into the Azure Data Lake and Synapse. There will also be a large component of remodeling data structures into data marts and other business-specific schemas.
The Technical Engagement Manager will be responsible for adhering to project management governance on all assigned projects. Additionally, the Technical Engagement Manager will be accountable for generating project schedules, identifying/staffing needed resourcing, completing the procurement of vendor products/implementation services, and submitting funding requests as required. The Technical Engagement Manager will manage the delivery efforts and report the status of each to the Executive Steering Committee.
The Technical Engagement Manager will work with multiple business and platform areas including Information Technology. The Engagement Manager will conduct project meetings and is responsible for project tracking and analysis, ensuring adherence to quality standards and project deliverables.
The Technical Engagement Manager will be part of a Project Management Office (PMO) team responsible for all aspects of IT project governance, assessment, management, and control. The ability to gather and define requirements; build a project plan; identify resource needs; and transparent, clear communications across all levels of stakeholders. Essential is the ability to multi-task on continually changing and morphing priorities as prescribed by leadership in response to department and legislative direction.
POSITION RESPONSIBILITIES AND ESSENTIAL FUNCTIONS
• Ability to work within a project governance structure (methodology, required templates, and reporting).
• Ability to interact with, educate, learn from, and drive business and IT teams.
• Ability to work effectively under very broad direction with general supervision.
• Ability to motivate a team and meet deadlines in a fast-paced and challenging environment.
• Ability to gather and organize multiple simultaneous complex business process scenarios.
• Ability to break down complex tasks into actionable work items, sequenced appropriately.
• Ability to manage scope creep with a focus on delivering a minimum viable product.
• Ability to manage external vendors, internal stakeholders, and business units.
• Excellent organizational, presentation, interpersonal, and team-building skills.
• Excellent time management and project planning/strategizing skills.
• Strong verbal and written communication skills.
• Demonstrated experience with managing client expectations and implementing data migration efforts.
• Demonstrated experience managing multiple parallel work efforts.
• Track project progress, monitor and modify project schedules and provide status updates to a project team. Escalate issues to management and/or appropriate leadership as appropriate.
• Provide insight and knowledge into improving processes related to portfolio, project, and program management.
• Other duties or tasks as assigned by management.