Job Description :
ServiceNow Developer
Minneapolis, MN
Functional and technical knowledge of ServiceNow
ServiceNow Administrator Certification required
Knowledge of JavaScript and Jelly or similar scripting language
2+ years of experience in SaaS software configuration and/or development
Functional knowledge and implementation experience of IT Service Management (ITSM) frameworks and demonstrated project management skills and experience working directly with customers and clients
Experience building and coding Configuration Management Databases (CMDB)
Working knowledge of LDAP, AD, SSO, Email Infrastructure, Web Services
Working knowledge of remote administration via SSH, SNMP, WMI or PowerShell
Working knowledge of relational databases
Working knowledge of systems and network performance and availability monitoring and analysis as well as configuration management
Understanding of IT help desk and service management along with good understanding of the ITIL framework including Incident Management, Problem Management, Change Management, Release Management, and/or Service Desk.
Experience dealing with technical end-users in a support role
Strong desire to learn new technology• Strong desire for career advancementServiceNow Implementation Specialist Certification
ServiceNow Developer Certification• ITIL® Certification
Experience in other ITSM systems, such as BMC Remedy, CA Service Desk, or HP Service Manager