Job Description :
Linux WS and Windows Desktop Administrator - Need locals to Bay area only
San Jose, CA - Need GCH/USC
6+ Months

As a Linux WS and Windows desktop admin, primary responsibility is to provide day to day support to applications, hardware and uptime for the systems.
Responsibilities include, not limited to the following:
Provide daily support and escalated support PSG Intel desktop team and Onsite Intel Service center.
Support projects and minor PC deployment for events
Train, share knowledge and jointly support subordinates in Linux and Windows relevant issues.
Build configure and support VM’s (Windows and Linux) and hypervisors
Build and deploy Linux Systems and Windows desktops
Trouble shoot first line L1 cases for engineering application such as NX, home grown scheduler ARC (Altera Resource Computing)
Write basic scripts for automation
Manage Linux permissions, create home directories, manage user groups
Knowledge of puppet, cobbler an added bonus.
Trouble shoot Level 1 network related issues on systems
Support engineering LAB environment
RMA support for warrantied parts
Attend to Incidents and tasks from service-now and resolve as necessary

Skills required, not limited to the following:
Minimum education required: High-school diploma plus 2-5 years of experience.
(Linux or Windows certification a plus)
Windows and Linux skills, including troubleshooting and configuring systems
Basic understanding of local area networks
Customer service orientation
PC hardware troubleshooting
Eagerness to learn
MS office
Good communication skills in English and able to collaborate with the Linux, Storage and Computing engineering groups
Team player
Responsible, accountable, dynamic, embraces change and results oriented

- Working knowledge of multiple OS’s (building/supporting): Windows, Linux (RedHat, CentOS, Suse)
- Basic network knowledge: ping, nslookup, traceroute, VLANs, subnets, use of network tester
- Basic Lab/DataCenter knowledge: Familiarity with remote consoles, troubleshooting CMC’s, understanding policy and restrictions
- Documentation: Ticket management, familiarity with RMA, Bug reporting, knowledge articles, transfer of information between team members