Job Description :
Full Job Description:

The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Cards and Retail Services, Deposit Products Group, the Innovation Group, Treasury Management, Merchant Services, Payment Solutions, and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI''s focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Its guiding principles are to start with the customer, move faster, and partner effectively.



Join Wells Fargo PVSI as a Scrum Master within the Program and Project Management Office. As we continue our Agile transformation, you will be working with a newly developed Agile teams supporting initiatives/projects for online banking.



The Scrum Master is responsible for working with multiple and/or larger scale teams for Agile processes. This role works closely with other Scrum Masters, Product Owners, team members and management in accordance with the Agile framework.



Essential Duties:

Guiding the team and organization on how to use Agile/Scrum practices and values

Guiding the team on how to get the most out of self-organization

Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks

Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization

Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment

Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving

Facilitating getting the work done without coercion, assigning or dictating the work

Facilitating discussion, decision making, and conflict resolution

Assisting with internal and external communication, improving transparency, and radiating information

Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog

Providing all support to the team using a servant leadership style whenever possible, and leading by example

Specific delivery areas include Consumer CRM Salesforce projects



Required Qualifications:

Experience playing the Scrum Master role for at least two years for a software development team that was diligently applying Scrum principles, practices, and theory

Knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency

Knowledge of widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games

Experience in one or a combination of the following: digital customer experience, digital product/program management, digital platforms, or digital consulting

Excellent verbal, written, and interpersonal communication skills

Leadership skills including; coaching, training, and mentoring



Desired Qualifications:

First Level Scrum Master certification (CSM, PSM I) strongly preferred Second Level Scrum Master certification (CSP, PSM II) desired

Scaled Agile Framework (SAFe) experience

Experience moving teams and organizations from Waterfall to Agile methodologies and Agile Transformations

Knowledge of other Agile approaches: XP, Kanban, Crystal, FDD, etc.

Experience in Finance

Experience with Salesforce implementations

Client : wellfargo