Job Description :
Role: sap basis support
Location: Redmond, WA
Full Time

Job Responsibilities:
Provided technical support for existing SAP systems and bolt-on applications including: patching (SAP Transport management, SPAU/SAINT, SAP kernel, SQL Server, Windows Server SAP system and bolt-on application trouble shooting and researching, performance analysis, tracing and debugging where applicable.
Perform incident management and analysis for the SAP Systems and bolt-on applications
Problem analysis: Leads investigations of problems by using standard and custom problem management tools and processes.
Project management for IT-discretionary projects (including server builds, and application of Security patches)
Implementation Planning and Coordination: Develops or contributes to creating an implementation, validation, and rollback plan, resulting in clear roles, dependencies and relationships of resources, enabling effective transition to operations
Contribute to Microsoft’s internal SAP knowledge base articles
Develop strong collaborative relationships with peer teams interfacing with SAP Basis as well as SAP Basis team in India.
Must be able to effectively communicate technical problems in a non-technical manner.
Work independently within established guidelines and procedures
Extended coverage outside of normal work hours may be required.


Qualifications include:
This position requires strong communication skills and a passion for technology. Candidates must function well in a team environment. Candidates need to be organized with a proven ability to make the correct decisions under pressure. Critical thinking and problem solving skills are required. Candidates must be able to troubleshoot and the ability to analyze complex problems quickly is a MUST for this position.

Requirements:
A minimum 8-10 years of demonstrated work experience supporting large-scale SAP installations (ERP, Global Trade, E-Recruiting, etc, Windows 2012/2012R2 Server, SQL Server 2012-2014, and Internet Information Server (IIS5-6 and 7), in a large scale operations/production environment
Should have a BA/BS degree in Computer Science, related discipline or equivalent work experience.
SAP Certification is highly preferred.
             

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