DirectClient: Texas Secretary of State(SOS)Solicitation#SOS2023ModerizationOCM02Title: Organizational Change Management(OCM) AnalystLocation: 1019 Brazos Street, Austin, TX 78701Duration: Until 8/31/2025 with possible extensionLast date for submission: October 6, 2023 (2.00 PM-CST)
Important Note: Person should be based in Austin, TX. SOS requires onsite in downtown Austin four days a week. SOS laptop will be issued as well as free parking.
-Experience in being a team player in change management process. Experience in successful collaborative efforts to execute a change management process. Possess in-depth knowledge of each line of business in order to anticipate necessary changes related to training, communications, stakeholder buy-in, behavioral change to facilitate successful implementation of software applications and systems.-Level 2: Overall experience of 4 to 7 years of experience in IT operations with solid Change Management knowledge. At least 3 years’ experience in change management, based on ITIL principles and practices. In addition, good knowledge on other ITSM processes. Minimum 3 years of experience maintaining rigorous check points while constantly and consistently ensuring projects stay on time, within budget and meets quality standards.-Coordinates testing and communication strategies. Proven service management background based on ITIL principles and practices. Prosci or Change Management Advance Practitioner (CMAP) credential (preferred but not required)-Other duties as assigned.
CANDIDATE SKILLS AND QUALIFICATIONSMinimum Requirements:Years Required/Preferred Experience10 Required Experience in successful collaborative efforts to execute a change management process7 Required Coordination of testing and communication strategies7 Required Customer communications planning and execution7 Required Executes project-level change strategies, including the measurement of change readiness and long-term sustainability7 Required Experience working on Agile programs