Job Description :
Role: Windows/VMware L3 Engineer

Location: San Diego, CA

Duration: 24+ Months

Only GC/Citizens and Must be Local to CA

Job Description:

As the Windows/VMware L3 will be required to support the Transition and Transformation projects for a large/medium
US based client with minimum 10 years of experience.

Essential Responsibilities:

* Provide day-to-day operation support for the Windows environment that includes Microsoft Operating System Support
NT/Windows 2000/2003/2008/2012 among other relevant infrastructure.

* As a L3, would be required to meet the agreed level of service and improve customer experience.

* You are expected to resolve critical issues quickly in circumstances of major outages. Provide On-Call Support as

and when required. Further you are expected to help in resolving non-critical issues.

* As a Subject Matter Expert, you are required to, from time to time, provide consultation to the customer in terms of
technology and service improvement plans.

* The job requires handling Escalations and providing updates and resolution for complex and pending issues

* Provide Root Cause Analysis for critical issues and participate in internal and client calls and ensure appropriate
communication and collaboration as necessary

* You would be required to co-ordinate and work with other Leads and teams and assist in effective delivery of service.

* Ensure all important and necessary documentation are in place and enable team member to create relevant
infrastructure documents and validate & maintain them.

* Have regular interaction with the team as necessary helping the team to build their technical capabilities and in turn
improve the overall service delivery and satisfaction of the client.

Technical Skills Required:

* In-depth knowledge of Microsoft Operating System Support NT/Windows 2000/2003/2008/2012 environments and
troubleshooting skills.

* Good Experience in MSCS Cluster (2003/2008/2012)

* Good Experience in SCCM - Patching

* Good Understanding of SCOM Monitoring

* Experience in DFS

* Experience in MS File and Print Servers

* In-depth knowledge of VMWare Hypervisor 4.0/4.1/5.1/5.5/6 environments and troubleshooting skills.

* Strong Troubleshooting skill in VMware ESX/ESXi with HyperV is added advantage

* Experience in VMWare Update Manager

* Experience in VMWare View

* Strong troubleshooting skill and Manage VMWare View environment (5.3.0)

* Experience in P2V, V2V and P2P migrations from one to another datacenter and within DC's

* Experience in PowerCLI scripting

* Hardware Experience in HP Chassis (C7000)/HP Rack Servers /Dell/IBM/VBlock

* Experience in VROPS

* Understanding and experience of private and public cloud architecture

* Should have experience in HyperConverged technologies - Nutanix or Simplivity or vXRail
             

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