Job Description :
Job Description:
As the Windows/VMware L3 will be required to support operation work for a large/medium based client with minimum 8 years of experience.
Essential Responsibilities:
Provide day-to-day operation support for the Windows environment that includes Microsoft Operating System Support NT/Windows 2000/2003/2008/2012 among other relevant infrastructure.
As a L3, would be required to meet the agreed level of service and improve customer experience.
You are expected to resolve critical issues quickly in circumstances of major outages. Provide On-Call Support as and when required. Further you are expected to help in resolving non-critical issues.
Technical Skills Required:
In-depth knowledge of Microsoft Operating System Support NT/Windows 2000/2003/2008/2012 environments and troubleshooting skills.
Good Experience in MSCS Cluster (2003/2008/2012) & NLB
Good Experience in WSUS - Patching
Good Understanding of SCOM Monitoring
Experience in MS File and Print Servers
Installation and support of Applications in large environment.
Experience in Backup software client installation and troubleshoot.
Proficient in TCP/IP, DHCP, DNS, WINS technology, VLAN, Port Group
In-depth knowledge of VMWare Hypervisor 4.0/4.1/5.1/5.5/6 environments and troubleshooting skills.
Strong Troubleshooting skill in VMware ESX/ESXi .
Experience in VMWare Update Manager
Experience in Backup software client installation and troubleshoot
Hardware Experience in HP Chassis (C7000)/HP Rack Servers /Dell/IBM/Cisco UCS