Job Description :
Windows Admin (5 openings)
Phone then onsite interview
Wilmington, DE
Barclays Bank

Requirements: Estate management, vulnerability management, reporting

Windows platform technologies are the backbone of the core infrastructure and bespoke application trading and retail bank environment. The global infrastructure consists of strategic Active Directories providing the business and platforms with authentication and directory services. The estate consists of approximately 55,000 Windows servers.

Overall purpose of role
To work as a team member of the 24/7 IT support team to provide expert IT Support for IT Infrastructure of Barclay’s. This will include ensuring all Incidents/Problems/Tasks recorded are closed within agreed SLA’s. This is a privileged position and as such requires individuals with the utmost integrity. The role holder will require a high level of Commitment, impeccable personal skills, technical skills and expertise required to perform the specific requirements of the role.

Key Accountabilities
Reactive and pro-active resolution of Incidents, performing Changes, Upgrades to existing Windows Server Infrastructure
Support of Windows Clusters, antivirus, backups, deployment tools and monitoring tools, capacity management
Contribution to constant Service Improvements and Automation development
Implementation of Business driven changes and requests
Problem resolution including: problem management, root cause analysis and implementation of remedies.
Knowledge and use of the change/configuration management system
The provision of advice and consultancy aimed at minimizing the occurrence and impact of service incidents through process improvement.
Compliance of all risk and audit requirements.

Stakeholder Management and Leadership
The role requires can require technical leadership when engaging with key stakeholders such as business aligned technology teams (RTB/BTB), Other Infrastructure teams, Global Information Security and Infrastructure & Application Development projects Decision-making and Problem Solving
Through an analytical and business focused approach, provide recommendation on use of technology and product/vendor selections;
Assist with complex production issues.