Job Description :
Title: Web Content Business Analyst
Location: Dallas, TX - but will need to travel to New York 75% of the time
(all expenses paid)
Interview: Phone and Skype
Rate is $40/hr C2C
The IBM Web Content Management (WCM) Business Analyst will be a core member
of a B2B Portal and WCM team responsible for planning, and creating tech
specs and test scripts for WCM applications to support distributors and
dealers as well as vendors and employees across a broad swath of IBM
platforms and technologies including: IBM WebSphere Portal, IBM WCM, IBM
WebSphere Commerce, IBM WebSphere. Responsibilities include conceptual
design, technical analysis, creating technical specifications and test
scripts based on user stories. Candidate is expected to participate in
gathering requirements and documenting WebSphere Portal functionality and
the related application integration and enhancements within the
application, as well as coaching of developers when needed. This includes
support for application integration testing, integration development,
project estimates, and cutover activities
Responsibilities:
Create technical specifications and test scripts based on the
use cases provided by the business teams
Provide support to Customers in the use of the Company
intranet and associated applications including content management,
publishing, collaboration, and other communication channels such as digital
signs.
Support includes understanding Customer issues, determining
root cause, researching solutions, and ensuring appropriate resolution is
reached within a timely manner.
Perform maintenance and continuous improvement activities
related to Company intranet platform and associated applications as
directed.
Provide training to existing and new Customers on appropriate
use, workflows, and changes associated with communication platforms.
Work with project Team members on the delivery and
implementation of new communication services and applications, including
requirements gathering, analysis, testing, and implementation support
activities.
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