Voice Engineer

Union, NJ Union NJ 07083

Date : Dec-18-17

Voice Engineer

Union, NJ

Dec-18-17

Work Authorization

US Citizen
GC
H1B
GC EAD

Preferred Employment

Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire

Job Details

Experience

:

Senior

Rate/Salary ($)

:

Market

Duration

:

Sp. Area

:

Sys Admin, IDM, Cyber, Sec OPS

Sp. Skills

:

Cisco Admin, Cisco Networking

Permanent Direct Hire

Direct Client Requirement

Required Skills :

CCNP, UCCE, ICM, CVP, Nuance, CUCM, and Unity Connection

Preferred Skills :

Domain :

Retail

Work Authorization

US Citizen
GC
GC EAD
H1B

Preferred Employment

Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire

Job Details

Experience

:

Senior

Rate/Salary ($)

:

Market

Duration

:

Sp. Area

:

Sys Admin, IDM, Cyber, Sec OPS

Sp. Skills

:

Cisco Admin, Cisco Networking

Permanent Direct Hire

Direct Client Requirement

Required Skills :

CCNP, UCCE, ICM, CVP, Nuance, CUCM, and Unity Connection

Preferred Skills :

Domain : Retail

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Useready
Cranford, NJ
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Job Description :

5-8 years’ experience in an enterprise multi-site contact center
Must have CCNP Voice certification, CCIE Voice preferred
5+ years’ experience with:
UCCE, ICM, CVP, Nuance, CUCM, and Unity Connection
Cisco voice gateways, CUBE, and survival routing
Telecom vendors, SIP trunking, and IP Toll-Free
Cisco physical and soft phones
Call tracing and log analysis
Must have senior level experience with:
CUCM version 11.x, Unity 11.x
HDS, Rogger, PG, CVP and VMXL servers
Scripting, design, and deployment
Call routing and precision queueing
Finesse, gadets and other agent UI’s
Cisco SQL Schema, CUIC, and custom reporting

Desired Experience:
Cisco UCS and VMware.

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