Job Description :
Required Qualification:
Firewall troubleshooting - VoIP & Video
Session Border Controllers (ACME & CUBEs)
SIP trunks & route patterns build and support
Core Routers & Switches
Core network troubleshooting
Advanced Voice and Troubleshooting
Interface with Cisco Technical Assistance Center for production issue resolution
Experience with monitoring tools – e.g., ScienceLogic EM7
24x7 rotational support or escalation contact