Job Description :
Company Overview:

Creating value by bringing together the right people to achieve results is our motto. Our clients and employees say they choose to work with us because of how we work with them - with service that exceeds their expectations and a personal commitment to their success.

Our client, a comprehensive doctoral research university with a medical program, veterinary program, and very high research activity is widely known for specialties in agriculture, viticulture and enology, the biological sciences and veterinary medicine seeks accomplished Senior VoIP Implementation Engineer.

Client is replacing the legacy PBX with a VoIP solution from Cisco Network Systems and this position, under the direction of the VoIP Project Manager serves as the Senior VoIP Implementation Engineer functioning with a high degree of autonomy and providing technical expertise for the planning, design and implementation of Cisco VoIP communications services to clients and constituents.
Act as a technical leader with a high degree of technical knowledge and expertise. Lead the technical aspects of a large scale VoIP implementation including configuration of phones, voicemail, softphones and call center services.
Provide frequent problem-solving skill requiring the analysis of unique issues / problems without precedent and / or structure.
Deliver tier 3 technical support to clients, Network Service Center staff and Network Operations Center technicians in the repair, installation, configuration, testing, and maintenance of all VoIP communications systems and subsystems.
Proactive planning to avoid operational issues and service impacting problems. These services are critical to the mission of the university and the Senior VoIP Implementation Engineer is responsible for formulating strategies and administering systems, policies, process and resources to maximize the efficient implementation of VoIP services.

In-depth experience in the implementation, operation and maintenance of Cisco Call Manager, Cisco Unity and Cisco Call Center Express voice systems. Working knowledge of Nortel SL-100 line features and functionality.
Expert technical knowledge of communications infrastructure design requirements. Knowledge of industry standards for designing, engineering, installing, maintaining and testing telecommunications switching and network transmission equipment. Understanding of FCC directives and general industry tariffs and regulations mandated by the CPUC.
Extensive experience in the design and modification of telecommunications systems with the ability to interpret, apply and translate manufacturer’s technical specifications, documentation and requirements into requests for quotes, proposals, or work orders.
Excellent written and oral communication skills to develop reports, project plans, proposals, information pieces, standards updates, operations and maintenance procedures, and to interact tactfully with diverse population, consultants, vendors.
Thorough knowledge of industry codes and standards such as ANSI, EIA, TIA, NEC, ITU-T for use in the design and engineering of system infrastructure.

I''d love to talk to you if you think this position is right up your alley.

If you''re looking for rewarding employment and a company that puts its employees first, we''d like to work with you. We''re driven, people driven.

NOTE: “Candidates that are offered a position are required to pass pre-employment background screening”