Job Description :
Seeking an ESX/VMWare Systems Admin (SysAdmin) who will be a second level support. Candidates should have in-depth, hands-on experience with VSphere (5.5+) as well as common technologies used in a VMWare environment such as Site Recovery Manager and the vRealize suite. Broad knowledge of Storage (Vmax, PURE), Networking, Hardware (UCS, Dell) and Windows/RHEL and the supporting services. Additionally, they should be familiar with scripting, i.e. PowerShell or Python – not just running manual commands off a KB – and able to run, maintain and write basic scripts. Experience with Chef, Ansible, and/ or AWS is a plus.

Responsibilities:
The position is for an operational (run) group. SysAdmins will respond to incidents and as well as handle support requests for a variety of technologies related to our Windows service.
As a queue owner, SysAdmins will be responsible for the general health of the queue (resolving tickets, identifying trends, finding the technical cause of problems) as well as recommending and implementing process/ system changes to eliminate incoming workload, optimizing team process, diagnosing problems to the root cause and resolving them, and escalating where appropriate.
SysAdmins will also have project responsibilities (i.e. executing some of the improvements identified by them or others on the team) and will own small projects within their respective area.
There are some on-call responsibilities, shared amongst the team. More extended off-shift time may be needed but these would be planned significantly in advance, and generally associated with project work where maintenance windows need to be observed.
This is not a low-level position. The person will need a deep understanding of their respective area. But this is also a hands-on operations position. Engineers that only want to do projects and/or design and architect solutions will not be happy with this role.
While not a hard requirement, given the overall direction of IT infrastructure is to transition workloads to the cloud, experience with AWS and cloud development is a plus.
Qualifications:
Break/Fix, Provisioning & Decom, Patching, Migrations, Documentation
Analyzing, troubleshooting and resolving system OS, software, and performance issues
At least 5+ years of experience in relevant technologies
Hands on knowledge of ESX/VMWare environment
Must be able to work well in an ambiguous and changing environment
Core Skills/Technologies
VSphere 5.5+ including Site Recovery Manager and vRealize
Networking, Storage (VMAX, PURE), Hardware (UCS, Dell)
Windows and RHEL server lifecycles along with supporting services (AD, DHCP, DNS, etc)
Additional Skills/ Technologies:
Chef
Ansible
AWS