Job Description :
Job Title: VersionOne Tool Administrator
Location: Durham, NC
Duration: 6 Months
Job Description:
Activities/Responsibilities
1. Aware of VersionOne capabilities, limitations, updates and best industry practices.
2. Maintains contact with tool vendor to ensure awareness of licensing, tool version roadmap, available training and best practices.
3. Receives requests for tool configuration changes, manages the backlog of requests, ensure proper workflow for the requests.
4. Makes recommendations on how best to implement requests, if pre-approval from the Tool Owner is required.
5. Ensures approved requests are implemented in an isolated fashion, ensuring the desired results are achieved, while not impacting other tool users.
6. Monitors use of the tool to identify (1) licenses that are no longer being used and can be de-activated, (2) tool capabilities (features, attributes, objects, projects, etc that are no longer being used and can be eliminated in order to remove complexity, (3) redundancies that can be eliminated, (4) proper use of existing custom fields.
7. Ensures proper roles and access levels are assigned for all users.
8. Serves as the point of contact for any tool performance issues.