Job Description :
Miracle Software Systems is looking for VOIP Network Engineer for 3+ months contract position with the following job description:
Position : VOIP Network Engineer
Location : Lowell, AR
Duration : 3+ Months
Skills : Cisco CUCM, Jabber, Expressway ACME Session Boarder, CTCP/IP Networking
TCP/IP Networking
Basic Route/Switch knowledge
Basic knowledge of wireless networks
Technical Communications skills
Problem Determination and Resolution
Technical End-user Support
Technical Test and Implementation Plans
Timeline and Project Management
Business Requirements Identification and Management
Disaster Recovery Principles and Procedures
Feasibility and cost estimates
Job Details :
Provide technical support to clients using Cisco CUCM, Jabber, Expressway and Unity
Implement upgrades, changes and new designs to the Cisco VoIP/SIP collaboration system
Help in troubleshooting and isolation of issues and problems as they occur.
Ensure availability of all network voice and collaboration resources which include route/switch infrastructure, WAN networks and wireless support.
Design and implement remote networks for start-up facilities.
Manage the internal infrastructure to include; wiring, equipment changes, vendor coordination and process management
Provide technical support to internal and external clients in all aspect of voice and collaboration networking.
Ensure the availability and stability of the network environment, as required by our customers.
Support the architecture of the voice and network environment by enforcing deployment practices, build procedures, and change management.
Provide alerting, monitoring, and reporting for supported systems that will promote continuous operation.
Work closely with infrastructure, helpdesk, and computer operations to ensure that all client/server network related problems are resolved quickly and professionally.
Provide solutions that allow for unattended operations that remain within budget.
Other duties as assigned by management.
Interested candidate please send resumes to or call for more information
Miracle Software Systems, Inc. is Premier Partner of IBM and a National Implementation Partner of SAP since 1998.WE have been in business for the last 20 years specializing on SAP Implementations, SOA / EAI / B2B Technologies. We are also a reseller of IBM Software Products. We are a Global Systems Integrator with Presence in 5 Countries. We also have a Large Offshore Facility located in India. We specialize on BPM tools like IBM Lombardi / BPM7.5 and also have a large Sterling Commerce Practice. We also have a large E-Commerce Practice based on IBM Portals / WebSphere Commerce Server. Miracle B2B Practice has been built on WTX / Gentran / Data Power / WPG / Trading Manager / Sterling GIS and other leading Products in the Market. We are based out of Novi, Michigan.