Job Description :
Company Overview:

Creating value by bringing together the right people to achieve results is our motto. Our clients and employees say they choose to work with us because of how we work with them - with service that exceeds their expectations and a personal commitment to their success.

Our client, a comprehensive doctoral research university with a medical program, veterinary program, and very high research activity is widely known for specialties in agriculture, viticulture and enology, the biological sciences and veterinary medicine seeks accomplished VOIP Customer Service Representative.

* Candidate must be authorized to work in USA without requiring sponsorship *

Description:
Looking for a CSR to assist with planning, scheduling, organizing and directing the client requests for voice, AV, data and video services.
The deployment of CISCO VoIP will require extensive customer support while we continue to maintain our existing analog services for our customers.

Qualifications:
Project coordination skills and ability to manage multiple projects of varying complexity and scope.
Knowledge of networking terminology and operation of fiber optic network backbones, switched network services, local area networks, and network operating systems and referring backbone level configuration work to network operations center.
Knowledge of telecommunications terminology and applications.
Knowledge of Ethernet TCP/IP networks, network interface cards, network routers, network bridges and network gateways.
Excellent customer service skills.
Experience and knowledge of CISCO Voice over IP systems and configurations.
Knowledge of voice services including vertical feature sets, multi-line configuration and voicemail services.
Knowledge of general communication infrastructure requirements for voice equipment.



I''d love to talk to you if you think this position is right up your alley.

If you''re looking for rewarding employment and a company that puts its employees first, we''d like to work with you. We''re driven, people driven.

NOTE: Candidates that are offered a position are required to pass pre-employment background screening. Qualified candidates with criminal histories, are considered in a manner that is consistent with local, state and federal laws.
             

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