Job Description :
Hello,

This is Yashdeep from Anuva Resources Solutions. I have an immediate Job opportunity with one of my client. Following are the positions details.
Please let me know if you are available/interested so we can further discuss this position. Also email me your resume and contact number and the best possible time to reach you.
Apologies in advance if this position is irrelevant to your profile or you are not available for this position.

Job Title: Tech support manager
Location: Melbourne Florida or Raleigh NC
Duration: Full time

Job Description:
Duties include but not limited to:
o Supporting builders, integrators and end users on all facets of the TiO system
o Solve installation issues that come up in the field during and after an installation.
o Register users for Remote access
o Work with engineering on bugs that come up in the field
o Beta test as new releases come out and provide feedback to engineering
o Set up and test the TiO system to replicate possible issues
o Help reps and sales team with system setup and configuration of TiO
o Build necessary trade show displays and update accordingly
o Keep demo displays up to date and working
o Provide demos for interested clients and existing builders/dealers
o Build and set up any necessary pop items
o Enter and manage a data base of user issues and bugs (Zendesk)
o Update software on hardware if needed before shipping
o Help manufacturing with any issues with their test fixtures setup
o Meet with local builder’s models and sales centers to make sure everything is working as intended and updated.
o Configure and build any necessary training displays
o Train new builders/integrators on setup of TiO system
o Provide any necessary support of product to engineering and outside beta testers

The client’s link is
             

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