Job Description :
Hi,
Hope you are doing well. I am Rajesh from GEMINI. We have the following exciting opportunity open with one of our clients. Here is the job description for your review. If you are interested in this, Please send me your updated resume along with availability.
Position: UX Designer
Location: San Jose, CA
Duration: Full Time
Role Summary
Skill set :
Responsibilities
Seeking an experienced UX designer to re-imagine the experience for a major customer service/technical support process.
The candidate should have experience with synthesizing complex, enterprise business processes into simple-seeming, delightful customer experiences.
Strong organizational skills are required due to the project''s scale and complexity.
The candidate should be prepared to show a portfolio of work and explain how they used feedback from user research to improve their designs.
The candidate should have experience preparing prototypes for user testing (using prototyping software; coding is not required
The candidate will contribute to planning user research and may help set up remote testing sessions.
Experience with large-scale projects with core teams of 15+ and extended stakeholder groups of 12+.
Document user needs, skills, and task scenarios.
Ability to translate requirements into designs.
Define the user interaction model and work-flows.
Design mockups including wireframes and high-fidelity prototypes.
Document User Experience Specifications.
Work closely with product managers and product owners to deliver the final product.
Please include any additional details/requirements to the Job Description above. Be specific with the Job
Qualification requirements.
Candidates must meet the minimum requirements outlined.
Minimum Requirements: ("Must have" Qualifications)
BS/BA/Masters in Design, Human Computer Interaction or related degree in Computer Science with an HCI specialty, Human Factors, Industrial Design or related field or equivalent experience
10 to 12 years of experience for Masters and 12-15 years for BS/BA in design.
Excellent time-management, multi-tasking ability, and the ability to prioritize
Strong visual and verbal communication skills
Excellent interpersonal skills with the ability to collaborate in a cross-functional team
Desired Skills/Qualifications/System Experience requirements: ("Nice to have Qualifications")
NOTE: If you require specific years of experience for the Qualifications, please outline accordingly)
Needs experience primarily in Interaction Design, but skills in Visual Design, Usability Testing, and/or User Research are also a plus.
Having an understanding of Network platforms, devices and Service models is a plus.
Familiarity with UserZoom (remote usability testing platform) is a plus.
Thank you,
Lead Talent Acquisition Specialist
Gemini Consulting & Services
3636 S Geyer Rd # 270, St. Louis, MO 63127, United States
3 1 4 5 7 1 5 8 5 9|rajesh.n(at)gemini-us(dot)com