Job Description :
Position: LEAD Windows Engineer
Location: New York, NY
Interview: Phone & Skype
Duration: 6+ Months with possibility of multiple annual extension (s)

Description:
Overall Department Objectives including:
Maintain and improve service quality.
Maintain and improve customer satisfaction (internal and external
Perform assigned responsibilities in a professional manner, and in accordance with company policy.
Timely reporting within the IT department’s time tracking system.
Timely reporting of incidents, outages, system errors and possible enhancements within the appointed system.
Maintain awareness of the regulatory markets and competitive environment.
Windows 7, 2003, 2008 and 2012
Citrix XenApp 6.5 as well as support of corporate and personal remote access devices
HP Servers as well as miscellaneous appliances
VMWare 5.5 as well as HyperV 2008 and 2012
Windows 2012 Directory Services as well as LDAP
Exchange 2010
ClearSwift or comparable SMTP Gateways
Understanding of the Archiving WORM technologies (EMC ISILON, Symantec EV
Past experience with business continuity (Disaster Recovery) and data center architecture
Ensure the accuracy of the data within the CMDB (local and Group)
Ensure the respect of policies and procedures of the Bank, as well as regulatory requirements.
Ensure accuracy and expediency of any activity related to audits.
Exercise the duties of a manager with respect to supervision of all staff under responsibility. Reports such activities to the Head of Infrastructure.
Act as an L4 support for the domain when necessary
Secondary support for the DLP solution.
Ensure adherence to LEAN Management processes implemented in NY, especially brief, debrief and PSS.
Promote GIT’s values and visions of “1 Team” across all functions and geographical locations.
Management and Reporting
Supervision of 1 or 2 consultants (depending on project portfolio
Supervision of the Vendor Windows Team on site and off shore.
Key Internal contacts
Any IT teams both on site vendor and client , as well as IT Security teams, business line involved in projects, more specifically GMD, CBO, CMO and SFI.
Key External contacts
Any external provider involved in projects such as Cisco, Presidio, HP, etc…
Ability to provide technical guidance
Understands Change management, Problem management, Incident management.
Microsoft Office Suite, specifically Excel, Visio, Power Point, Word


Client : N/A

             

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