Job Description :
Title: Identity Access Management Engineer
Duration: 6 months+
Location: Southfield Tech Center- 300 Galleria, Southfield, MI 48034
Here are a few of the notes from our manager call when we filled this originally:
2017 was all IAM planning for their mobility suite: Documentation, training implementation and configuration of tools and integration. Work with internal SME and Microsoft… Core set up of IAM for mobility…
Must have: Need to know AD, azure AD. Has to have been in Azure environment. Were looking for people with MFA (multi factor authentication) and MDM (mobile device management)
Future projects: will be working on Azure and additional projects in Advanced analytics
Must be a good communicator and personality, not aggressive.
Usually they find people who were a very general sys admin to the tools, but not built tools or know higher level how to keep them running. There are clear disctincinctions between the tools in IAM identify is not AD…. It’s a Security and total tool packet so important to know what they are the strongest in and what specifically they have done past an admin level.
Also had people fail criminal backgrounds, so more alert on background check because they are access management.
Additional Information
Identity and Access Management Services Platform:
The Identity and Access Management Services platform is comprised of multiple technologies that are delivered to internal and external Adient customers globally. Identity is the management of individual principals, their authentication, authorization, and privileges within or across system and enterprise boundaries with the goal of increasing security and productivity. Provisioning is a business process for creating and managing access to resources within Identity. IP management provides IP resolution, access policies and management solutions to support Network Services.
Job Description:
Contracted position reporting to the Regional Identity and Access Management Operations Manager the Engineer will be responsible for daily management of and documentation of all key elements of client’s Identity and Access Management infrastructure. The engineer will provide troubleshooting and consulting support. The Engineer is part of a global team which is operating with a follow-the-sun / shift model.
In addition to the daily management, the Engineer will be involved in initiatives, as project leader or technical resource in order to participate in creating and deploying new solutions, or to improve existing ones. Ensures uniformity of services, adherence to standards, and consistency of infrastructure delivery.
Essential Functions:
Run operations of the Identity and Access Management infrastructure and supports problem solving for directories, applications and other solutions owned by the Identity and Access Management team, lead the problem management for recurrent or complex issues
Contribute to the development of Identity and Access Management automation processes for support of daily operations and the gathering of directory performance information. As the technical expert, contribute technical idea according to the experience from daily operation
Support Identity and Access Management initiatives by taking responsibility for the effective deployment and usage of assigned resources including vendor resource and ensuring they are completed within planned timescales and resource estimates
Support the definition of administrative processes and procedures and necessary documentation. Makes them understandable to others. Handle the process deployment, monitoring, maintenance and optimization
Manage the relationship with business and handle stakeholder communication; listen to business and bring feedback to team discussion; attend business communication meeting to present Identity and Access Management operation and project material; provide operation training to partners in site and business unit in accordance to the global standards
Provide an accurate analysis of business requirements and in conjunction with the architecture and engineering teams select the most appropriate solution to fulfill them.
Based on personal expertise, review current Identity and Access Management solutions and propose improvements; participate to their deployment, and document them at all stages of evolution
Adheres to all current Change and Problem management policies and procedures
Maintains an understanding of all current and emerging Identity and Access Management technologies, open system standards, management technologies as they relate to the support of Adient infrastructure
Develops, documents and supports scripts required to deliver a variety of Identity synchronization solutions
Ensures that third party solutions follow all client’s standards
Provides senior management and general staff with accurate and complete status information
The position requires participating on the defined shift schedules
The position requires being part of an on-call rotation during the week and weekends
Qualifications
Education
Bachelor’s degree or related experience in Computer Science, Engineering or related discipline
Must be fluent in English, knowledge of any other language is an advantage
Technical Skills and Competencies Required
Minimum 3 to 5 years of relevant practical experience in Identity and Access Management production support of large-scale, global environments supporting over 75,000 users and globally diversified application authentication requirements.
Knowledge of Windows Server 2008/2012, as well as Microsoft client operating systems
Expertise in Active Directory and AD LDS
Expertise with the following network protocols: LDAP, DNS, DHCP, RADIUS, TCP/IP
Scripting skills: VBScript and PowerShell
Understanding of security concepts related to Public Key Infrastructures including Active Directory Certificate Services (AD CS)
Experience with Incident & Request management workflows (e.g. ITSM, Remedy)
Experience with implementation of backup / restore and disaster & recovery strategies
Understanding of Active Directory Group Policy Objects (GPO), Network Policy Server (NPS)
Additional beneficial skills
o Experience in Microsoft Identity Manager, Forefront Identity Manager for provisioning, synchronization, security, etc.
o Knowledge of SQL database and T-SQL syntax
o Experience in CA Siteminder and Active Directory Federation Services or similar federation technologies
o Experience in server virtualization - Hyper-V, VMWare ESXi
o Experience in products from Dell Compliance Suite
o Experience in Centrify
o Experience in IPAM solutions such Men and Mice
o Knowledge of Office 365 integration and provisioning including Azure AD and AD Connect
General Skills and Competencies Required
Knowledge or familiarity with ITIL processes and methods. ITIL Foundations certification preferred
Strong project management skills and global experience
Strong technical and non-technical communication skills
Ability to establish and maintain high levels of customer trust and confidence
Experience in working within a globalized environment in terms of strategy, policies and procedures.
A proven track record of driving the delivery of large, complex messaging and collaboration projects
Experience with the application of problem solving methodologies (eg Kempner Treagoe, 7 Hats, 5 whys) to understand and solve challenging problem
Ability to work independently, efficiently manage time, demonstrate grace under pressure, flexible.
Empathetic perspective on the customer point of view
Strong technical and non-technical communication skills
Preferred Skills, Education, Experience:
What is the expected average amount of hours and the typical schedule for this position? (example 40 Mon- Fri)
40 hours, with on call rotation.
Select Shift:
Shift 1
Looking forward for your response.