Job Description :
Location: Burlington, MA
Duration: Full time
CLIENT is seeking a talented, results-oriented, energetic, and highly-motivated individual to join our Program Management Team. The Security Program Manager (SPM) is responsible for driving client’s customer’s security programs while building and maintaining strong customer relationships. The SPM ensures a high level of customer satisfaction and drives services and license utilization leading to ROI recognition, strong contract renewals, and solution growth opportunities. This position requires a dynamic individual with the capability to manage multiple accounts, ability to establish appropriate success criteria, and drive programs toward success. You will be working with CxOs, Developers, and Application Security Experts. The SPM reports to the Region Manager of Services. Position will be based in Burlington, MA
Establish and drive enterprise-wide risk management programs for application vulnerability testing.
Advise customers on how to best utilize the client’s solution within their organization.
Advise customers on rollout and usage plans strategies, as well as integrated security policies and SDLC processes.
Assist customers with creating, educating, and delivering of rollout plans, security policies, and integrated SDLC processes.
Assist customers with onboarding of development teams, understanding compilation policies, and executing readout calls to drive adoption and utilization.
Work closely with client Support and other Services teams by providing oversight and management for issues and initiatives to ensure consistently positive customer experiences.
Prepare and lead customer program reviews; maintain accurate record of discussions and action items.
Serve as customer advocate while capturing feedback and reporting requests to Product Management.
Develop and share best practices with team members to enhance the quality, effectiveness, and efficiency of the support of customers.
Collaborate with Sales on account strategies, identify opportunities for account expansions.

Requirements & Skills
Will be published to Career Center unless empty

BS/MS in technical degree, or equivalent applicable experience
Minimum 5 years of experience leading software consulting projects
Minimum 5 years of experience consulting program management
Experience selling consulting services and/or acting in a presales role
Excellent customer-facing skills from working in software consulting and/or SI consulting role
Excellent written and oral communication skills with excellent presentation skills
Demonstrated ability and desire to work and excel in fast-paced environment
Excellent multitasking and well-developed project management skills
Highly knowledgeable about application and general security.
Possess SDLC experience with understanding of Internet and web applications
Self-motivated and able to solve problems independently and in team settings
Ability to work well across functional groups and influence others to get things done
Excellent team player and able to work under own initiative
Ability to effectively facilitate and lead cross-functional teams and resources
Strong critical thinking, analytic, and problem solving abilities
Willingness and ability to travel up to 20%

Pre-Requisition Question
Candidates will be presented with the pre-requisite question prior to beginning the job application. Candidates who do not respond in the affirmative will not be permitted to continue the application.

Custom Auto-Responder Message
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Looking forward for your response.