Job Description :
Title: Salesforce Business Analyst
Location: North Chicago, IL OR Minneapolis MN
Duration: 8 + Months
Job Description
The Salesforce Business Analyst will help facilitate communication between the business and project team to identify and clarify business needs.
Prior experience on Salesforce is required. Prefer Health cloud and Salesforce communities’ experience.
Analyze business requests in comparison to Salesforce technology to identify the best goal state that will meet business needs
Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
Performs work using existing SDLC standards (Agile), methodologies & processes and understands other systems/business processes relationship to each other.
Prepares, develops and conducts clients and systems training.
Independently conceives and develops general approaches to the solution of systems problems which require application of basic technical principles. Exercises latitude in approach to problem and solution.
Qualifications
Healthcare, Manufacturing and supply chain experience is a plus
Lead discover & requirements gathering sessions
Presentations to peers and executive management
Work with end users during User Acceptance Testing (UAT) & regression testing to accurately prioritize defects and re-test resolved issues
User Trainings
Able to work alongside external consulting firms, 3rd party vendors and offshore teams
Assess projects & timelines for capability, feasibility and efficiency
Provide alternate approaches and solutions to a given issue
Education:
BS in Computer Science, Math or Engineering
Years of Experience:
5+ years’ experience in Salesforce platform