Job Description :
IT Support Specialist – Contractor-Sunnyvale, CA (see attached job description of prior role)
The right candidate should have Linux experience and he has found military experience is a good cultural fit.


Job Description
n this role, you will provide technical expertise and support to local, remote office and field employees ensuring that their hardware and software is working in a manner that allows them to complete their daily tasks. Support a mixed environment of Windows, Linux and Mac Workstations in a diverse, highly technical user environment. Responsibilities • Maintain inventory of installed software and hardware • Work with hardware and software vendors to provide timely product delivery and ensure new equipment is installed and setup on schedule • Maintain and update all appropriate documentation including current user procedures, training materials etc. • Prepare new customized builds for each employee in a mixed Windows, MacOS & Linux environment • Must be able to accurately troubleshoot computer and peripheral problems over the telephone using remote support tools, in a professional manner • Repair broken or defective laptops, printers or other hardware as required • Regularly update laptop images in order for all software to remain up-to-date • Be a “team player” to ensure in-house project deadlines are met while being able to provide appropriate telephone coverage • Run daily job processes and reports as required • Support local & remote employees Qualifications • 5+ years of technical (help desk) support • Linux System Administration/Support Experience • Technical certification (Microsoft MCP, A+, Network+ or equivalent) • Thorough knowledge of Windows operating systems and MS Office • Working knowledge of Mac OS systems and Apple technology • Excellent interpersonal and communication skills • Ability to work independently of direct supervision • Extensive knowledge of computer hardware and software • Ability to work extended hours • Wide degree of creativity and latitude is expected • Excellent verbal & written skills Education • Bachelor’s Degree (B.A from a four-year college or university; or 4+ years of related experience and/or training; or equivalent combination of education and experience.



Looking forward for your response.
             

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