Job Description :
Role: Unix Admin with Production / Application Support Exp
Location: Redwood city, CA
Contract

Job Description:
Key Tasks and Responsibilities:
Provide global production support for the Red Hat Enterprise Linux distributed infrastructure while on shift.
Address incidents picked up by the monitoring systems alerting on global Unix & Linux infrastructure within a timely manner.
Resolve problem tickets allocated to team on central management tools (e.g. Service Now / Remedy) Implement requests for service as generated in manual and automated ticketing systems (e.g. SNOW, etc) Regular verbal and written communication with business partners and other support teams to clarify details of incidents or service requests to maintain production stability and meet established SLAs.
Liaise with vendors to analyze crash dumps, or infrastructure problems Operational knowledge of key technologies, such RHEL 5/6/7, LVM/VxVM, VCS/RHCS, NetBackup, Blade technology, SAN/NAS storage / HP, Dell, IBM Servers.
Provide projects support for Red Hat Enterprise Linux distributed infrastructure, preferably worked in Storage Migration, DC Exit, OS Migration, Unix estate wide remediation projects and BCM/Isolation tests, Power down activities.
Experience in supporting UNIX based distributed computing environment with a large number of systems (500+) Good written and spoken English, able to communicate in English with remote teams.