Job Description :
UCCE Engineer
San Francisco, CA
3-6++ Months
Phone and skype

Job Title: UCCE Engineer
Looking for a Sr. Engineer to joining the Telephony team within Corporate Technology. This team is primarily responsible for overseeing the development and on-going support of Lending Club’s telephony platform including Unified Contact Center Enterprise (UCCE)
Required Experience and Qualifications:

Minimum of 5 years of relevant Cisco UCCE experience.
Experience with voice gateways or SIP protocol experience
Hands on Experience in Cisco Unified Contact Center Enterprise (UCCE)/ICM /CVP, Call Studio and ICM Scripting.
Hands-on experience in UCCE/ICM troubleshooting including RTTEST, OPCTEST, PROCMON, DUMPLOG
Cisco Unified Communication Manager (CUCM) experience is a plus
Experience implementing integrations using web tools and REST APIs is a plus
Excellent communication and presentation skills, including demonstrated ability to effectively engage, influence and communicate technical and business issues and solutions to all levels in the organization.
Strong leadership skills
Experience with Cisco IP Dialer, Third Party Outbound Campaign Managers, Email Manager is a plus
Multi-site configuration and hybrid of enterprise level IP and TDM environments is a plus
Certifications on the UCCES /UCCED / UCCEI certified CCNA/CCNP/CCIE-Voice is a plus.
             

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