Job Description :
Position: UCCE Engineer
Location: Indianapolis, IN
Duration: 4-6+ month contract
Job Description
Looking for a Senior UCCE Engineer to assist with maintenance of the system. Primary responsibilities will be focused on administration, followed by working on new builds. Individuals will need to be proficient in the following areas;
Skills/Experience/Background
5-7+ years working in a UCCE environment
Client is upgrading to version 10.5 and/or 11.5 from version 9.5
Proven Track record in both installing and maintaining a Contact Management Center''s infrastructure.
VMware environment experience is a +
Candidate will be assisting with building out a separate/parallel contact center environment for the client during upgrades
Candidate will need to be very comfortable installing UCCE components
Exp. Configuring Windows to Cisco
Familiarity with centralized CUSP
Installing UCCE components
Enterprise environment experience
Scripting experience is a must have
Finesse, UCCX, ICM, CUCM, CUIC, and CAD.