Job Description :
Position:-Cisco Contact Center Engineer
Location: Newport Beach, CA
Duration :- 2 months
Minimum years of experience:- 9+ years
Must Have Skills:-
1. Good konwledge and hands on experience on Cisco Contact Center applications like CVP, UCCE, CUIC
2. Good programming knowledge on Java
3. Good experience in development and production support in CVP Call Studio
Nice to have skills :-
1. Good communication
2. Need to be a fast learner
Job Description:
Cisco CVP development and support.
Cisco UCCE development and Support, Creating reports in Cisco CUIC.
Responsibilities:-
Involve in development production support in IVR applications using CVP Call studio and Java
Work with IT managers and vendor partners of client
Provided improvement ideas on the application being supported