Job Description :
any visa/tax term

Tier 3 customer Support (Network Security)

*Location:* Fremont CA

*Duration:* 3 -6 CTH

We have two positons open for Customer support (Temp to Hire)
5 -10 plus years in security, networking and looking for opportunities in
supporting customers.

This position is for supporting the current customers but at the same time
we need person who can do QA also. Needs to be technically sound and pick
up things quickly. This is not a Tier 1 or Tier 2 opportunity but more of Tier
3 opportunity.

Looking for candidates who have network security background
Unit testing, development,
Interested in learning security.
Some will have experience win Linux, windows, firewalls, Pen
testing, etc
5 to 10+ years exp in networking security
Working with Cloud (AWS, Azure) exposure/understading understand
Working with customers, understand issues. Get resolved, get things
Looking to hire quickly
QA background with security would work
They will be working with customer of theirs which are companies
who are non-security
Pen testing
Critical role working with customers.
Companies to look at Fire eye, cisco, palo Alto networks
Support Engineer


Interact with customer and provide active support. Work with customer to
debug issues as well provide updates on the issues. Demonstrate expert
level knowledge of Security, network. Understand the architecture and
deploy solution at customer locations. Provide knowledge transfer to the
customer. Review alerts with customers on a need basis. Provide regular
status reports on tasks accomplished, current issues and progress toward
goals. Apply business development skills to identify potential sales leads
and opportunities and communicate discovered opportunities to the regional
sales team.

*Required Skills*

7+ years of working with security/networking.
hands-on operation of networking equipment, management tools and
network analyzers.
Good communication skills Hands on experience as well good
understanding on working with operating systems like Windows, Linux Good
understanding of various TCP/IP protocols suite.
Good understanding any of the hypervisor like vmware, AWS, Azure.