American CyberSystems, Inc
Duluth, GA
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Job Description :
Duration :: 10 Months contract
Hours:: 8:00am to 5:00pm
Location:: Neenah WI 54956

Description:

Support the day to day operations of PC and networking equipment for the office location with primary focus on PC builds and break/fix.
Customers: Primary customers will be the site personnel in the office and manufacturing IT specialists.
Key stakeholder and working relationships will be established with Infrastructure, Coordination, and Delivery organization, more specifically the IT specialists at the different sites. Reports: The incumbent works the ITS Infrastructure Coordination & Delivery Manager and may take functional work direction from others at the facility.

General Duties:
PC Support Handles site specific help desk problems that require an office/desk visit.
LAN Administration Support performs requests/setup for new employee accounts (LAN, email, etc.
PC Deployment Performs imaging on new PC including software installation.
Surplus Coordination Document and coordinate IT hardware surplus equipment process for inventory purposes.
Ensure that the LAN and related computer systems are in compliance with established control procedures.
Demonstrates a commitment to quality performance through personal example by adopting a customer-based philosophy in the level of service provided.
Demonstrates an analytical and systematic approach to problem solving.
Facilitates collaboration between stakeholders who share common objectives.
Rapidly absorbs new technical information and applies it effectively.

Basic Qualifications:
High School Degree or GED 4-7 years of applied experience with demonstrated skills described defined below.
Troubleshooting and solving basic computer issues, familiar with Windows XP, Windows 7, Windows 2003/2008 Server, SQL Server 2003/2008, Cisco Networking, LAN networks, Wireless networks, Firewalls, Microsoft Office products, and SharePoint.