Job Description :
Job title:Technical writer

Location:Los angeles,CA

Duration:1 year

Job description:

Three (3) years of experience within that last six (6) years developing and updating IT standards and procedures, process documentation, and/or change management for an IT department or firm.

Two (2) years of experience within the last five (5) years applying the IT Infrastructure Library and the IT Service Management (ITS) framework to IT service operations.

Two (2) years of experience within the last five (5) years designing and creating workflow and process diagrams and forms such as service requests, change management requests, system access requests, etc