Job Description :
Technical Writer

On behalf of our client, Procom Services is searching for a Technical Writer for a contract opportunity in Santa Clara, CA.

Technical Writer Job Details

We are seeking a Technical Writer with 5-7 years of experience and a passion for turning complex technical concepts into concise, understandable, and complete customer-facing documentation. The ideal candidate has a broad writing experience in creating user documentation with a background in Cloud and SaaS concepts. You’re experienced and comfortable operating in a fast-paced, dynamic environment, working with subject matter experts directly in product marketing, customer support, engineering, and customer communications. 

Technical Writer Mandatory Skills

Desired Skills and Experience: 

Strong customer advocacy, writing, organizational, interpersonal, and communication skills are vital
Content management experience
Experience writing single sourced, task-based content 
Ability to build working relationships with engineering contacts 
Good grasp on instructional design 
Extreme focus on the details 
Experience taking and editing screen shots 
Experience creating short instructional videos 

Professional Expectations: 
Motivated self-starter, who enjoys taking ownership of content and thrives when working independently 
Able to stay focused on priorities even as conflicting requests for work flow in 
Strong technical background, ideally in the cloud SaaS space 
Excellent editing skills 
Strong critical thinking skills and a passion for asking questions
Experience working in a fast-paced environment 

BA/BS preferred. This position is onsite with a possibility of some remote work.

Technical Writer Start Date

ASAP

Technical Writer Assignment Length

6+ Months

"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."