Job Description :
Title: Technical Writer
Location: Raleigh, NC, United States
Length: Long term


Interview Type: Skype

Customer currently maintains several FoxPro-based applications. Those applications, along with multiple manual processes, are being replaced by a new web-based, secure, multi-user application under the Enterprise Project. This development effort is being performed in multiple phases and is expected to last multiple years. This position is required to work in a rapid-paced agile development team environment.

Expected Skills: Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience.

Description (including, but not limited to):

* 1. Translating technical information into clear, concise documents to be used by technical and non-technical personnel
* 2. Developing and/or maintaining the following types of documentation: communications for diverse stakeholder groups; system documentation and release notes; user manuals and training guides; installation guides; computer operations and program maintenance manuals; plans for training, testing, quality assurance, and contingency operations; backup, recovery and restart procedures; proposals, presentations,status reports, standard operating procedures (SOP), policies and procedures
* 3. Conducting End-user Training on IT applications

Required Skills

* 5 years Experience working in a fast-paced (preferably Agile) IT environment
* 7 years Experience translating technical information into clear, concise documents to be used by technical and non-technical personnel
* Experience documenting communications, minutes, agendas, and presentations for stakeholder groups
* Experience documenting system documentation, requirements, and release notes
* Experience documenting, installation guides, computer operations, and program maintenance manuals
* Experience documenting plans for testing/QA and backup/recovery/restart procedures
* Experience documenting status reports, standard operating procedures (SOP), and policies and procedures
* Experience documenting plans for training, training materials, user manuals and training guides
* Experience conducting User Training on IT applications