Job Description :
Title : Technical Writer
Duration : Full Time
Location : Downtown -Denver -CO ( Locals ) with perfect match
Salary : $65k/yr
Visa : GC /USC only
Vendor Fees would be $1500 2000 one time fees after successful placement after 30 days -45 days
NOTE : THIS IS OUR DIRECT CLIENT
HIRING Manager Notes:
This position is sitting on the Knowledge Management team, working with the solutions team. This person will be working with solution development teams and other product technical writers. This area does not have much existing content, there will be lots of work.
Description:
As a Solutions Technical Writer, you will work across products and teams to create and maintain technical documentation for a wide variety of solutions built on Ping Identity products. Because you will be working with a dynamic team under the guidance of a lead writer, you are passionate about teamwork. Because our products are interesting and complex, your self-driven curiosity will be the key to your success. And because we hold ourselves to a high standard, your attention to detail and passion for quality will be your greatest asset.
Skills & Experience:
Identity and Access Management (IAM) experience.
Experience with enterprise documentation projects and audiences.
Experience with structured authoring and DITA.
Experience using Oxygen XML Editor.
Experience with source control and/or content management systems.
Software development or application support experience
Bachelor’s Degree in computer science, a related field, OR equivalent experience working in a technical writing position.
1 - 5 years of experience
Ability and initiative to learn new tools and technologies as required.
Effective troubleshooting skills
Excellent written and verbal English-language communication skills.
Strong attention to detail, with an eye for improving existing work.
Able to write in explanatory and procedural styles for multiple audiences.
Self-starter, independent, fast learner, can-do attitude, and great interpersonal skills.
Job Functions:
Create comprehensive technical documentation for a wide audience, including solution architects, administrators and developers.
Collaborate with lead writers and other stakeholders to define requirements.
Adhere to documentation plans and schedules.
Create and maintain operational procedures and manuals.
Achieve and maintain relevant product knowledge
Maintain consistency in tone and style.
Manage updates and revisions to existing documentation.
Resolve reported documentation issues.
Identify new documentation needs or opportunities.
Stay current on identity security technology and Ping Identity product releases